Custom Built Portals Designed Around Your Business Needs

Custom Built Portals Designed Around Your Business Needs

Custom Built Portals Designed Around Your Business Needs

Your business is unique - your portal should be too. We build custom portals that seamlessly integrate with your workflows, delivering the right information to you and your clients.

Your business is unique - your portal should be too. We build custom portals that seamlessly integrate with your workflows, delivering the right information to you and your clients.

Your business is unique - your portal should be too. We build custom portals that seamlessly integrate with your workflows, delivering the right information to you and your clients.

TRUSTED BY INDUSTRY LEADERS

TRUSTED BY INDUSTRY LEADERS

TRUSTED BY INDUSTRY LEADERS

Tablet displaying a custom client portal dashboard with performance metrics and charts
Tablet displaying a custom client portal dashboard with performance metrics and charts
Tablet displaying a custom client portal dashboard with performance metrics and charts
Tablet displaying a custom client portal dashboard with performance metrics and charts

Why Off-the-shelf Portal Platforms Fall Short

Off-the-shelf solutions rarely handle the complexity of real-world workflows, integrations, and compliance requirements.

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Limited Flexibility

Off-the-shelf platforms struggle to adapt to bespoke workflows, approvals, and business rules - leading to workarounds and rework.

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Limited Flexibility

Off-the-shelf platforms struggle to adapt to bespoke workflows, approvals, and business rules - leading to workarounds and rework.

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Limited Flexibility

Off-the-shelf platforms struggle to adapt to bespoke workflows, approvals, and business rules - leading to workarounds and rework.

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Limited Flexibility

Off-the-shelf platforms struggle to adapt to bespoke workflows, approvals, and business rules - leading to workarounds and rework.

Integration Friction

Connecting generic platforms to existing systems often requires compromises, custom hacks, or brittle integrations.

Integration Friction

Connecting generic platforms to existing systems often requires compromises, custom hacks, or brittle integrations.

Integration Friction

Connecting generic platforms to existing systems often requires compromises, custom hacks, or brittle integrations.

Integration Friction

Connecting generic platforms to existing systems often requires compromises, custom hacks, or brittle integrations.

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Security & Access Constraints

Rigid security models can make it difficult to align with internal policies, role-based access, and audit requirements.

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Security & Access Constraints

Rigid security models can make it difficult to align with internal policies, role-based access, and audit requirements.

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Security & Access Constraints

Rigid security models can make it difficult to align with internal policies, role-based access, and audit requirements.

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Security & Access Constraints

Rigid security models can make it difficult to align with internal policies, role-based access, and audit requirements.

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Manual Processes

Lack of automation forces teams to rely on manual steps, increasing cost, delivery delays, and the risk of errors.

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Manual Processes

Lack of automation forces teams to rely on manual steps, increasing cost, delivery delays, and the risk of errors.

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Manual Processes

Lack of automation forces teams to rely on manual steps, increasing cost, delivery delays, and the risk of errors.

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Manual Processes

Lack of automation forces teams to rely on manual steps, increasing cost, delivery delays, and the risk of errors.

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Poor Adoption

Clunky user experiences reduce adoption, driving users back to spreadsheets, email, or shadow systems.

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Poor Adoption

Clunky user experiences reduce adoption, driving users back to spreadsheets, email, or shadow systems.

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Poor Adoption

Clunky user experiences reduce adoption, driving users back to spreadsheets, email, or shadow systems.

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Poor Adoption

Clunky user experiences reduce adoption, driving users back to spreadsheets, email, or shadow systems.

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Scaling Limitations

What works for a pilot often breaks at scale, requiring costly rebuilds as usage, data, or complexity grows.

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Scaling Limitations

What works for a pilot often breaks at scale, requiring costly rebuilds as usage, data, or complexity grows.

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Scaling Limitations

What works for a pilot often breaks at scale, requiring costly rebuilds as usage, data, or complexity grows.

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Scaling Limitations

What works for a pilot often breaks at scale, requiring costly rebuilds as usage, data, or complexity grows.

A short diagnostic to identify constraints before choosing a solution.

From Generic Platforms to Purpose-Built Portals

Custom portal solutions designed around your workflows, integrations, and long-term requirements - not platform limitations.

Adoption-Driven User Experience

Interfaces designed around real user roles, workflows, and permissions – improving adoption and long-term engagement.

Role-based navigation

Task-focused interfaces

Adoption-Driven User Experience

Interfaces designed around real user roles, workflows, and permissions – improving adoption and long-term engagement.

Role-based navigation

Task-focused interfaces

Adoption-Driven User Experience

Interfaces designed around real user roles, workflows, and permissions – improving adoption and long-term engagement.

Role-based navigation

Task-focused interfaces

Adoption-Driven User Experience

Interfaces designed around real user roles, workflows, and permissions – improving adoption and long-term engagement.

Role-based navigation

Task-focused interfaces

Workflow Automation

Reduce manual effort by automating approvals, handoffs, and repeatable processes across systems and teams.

Process automation

Reduced operational overhead

Workflow Automation

Reduce manual effort by automating approvals, handoffs, and repeatable processes across systems and teams.

Process automation

Reduced operational overhead

Workflow Automation

Reduce manual effort by automating approvals, handoffs, and repeatable processes across systems and teams.

Process automation

Reduced operational overhead

Workflow Automation

Reduce manual effort by automating approvals, handoffs, and repeatable processes across systems and teams.

Process automation

Reduced operational overhead

Operational Visibility

Gain visibility into usage, bottlenecks, and process performance to support better decisions and continuous improvement.

Usage insights

Process performance metrics

Operational Visibility

Gain visibility into usage, bottlenecks, and process performance to support better decisions and continuous improvement.

Usage insights

Process performance metrics

Operational Visibility

Gain visibility into usage, bottlenecks, and process performance to support better decisions and continuous improvement.

Usage insights

Process performance metrics

Operational Visibility

Gain visibility into usage, bottlenecks, and process performance to support better decisions and continuous improvement.

Usage insights

Process performance metrics

Built for Scale and Change

Portals designed to evolve as workflows, users, and integrations grow – without costly rebuilds.

Modular architecture

Integration-ready design

Built for Scale and Change

Portals designed to evolve as workflows, users, and integrations grow – without costly rebuilds.

Modular architecture

Integration-ready design

Built for Scale and Change

Portals designed to evolve as workflows, users, and integrations grow – without costly rebuilds.

Modular architecture

Integration-ready design

Built for Scale and Change

Portals designed to evolve as workflows, users, and integrations grow – without costly rebuilds.

Modular architecture

Integration-ready design

SLA-Backed Support

Ensuring uptime and reliability with dedicated assistance

SLA-Backed Support

Ensuring uptime and reliability with dedicated assistance

SLA-Backed Support

Ensuring uptime and reliability with dedicated assistance

SLA-Backed Support

Ensuring uptime and reliability with dedicated assistance

90-Day Guarantee

We stand by our work with a post-launch warranty

90-Day Guarantee

We stand by our work with a post-launch warranty

90-Day Guarantee

We stand by our work with a post-launch warranty

90-Day Guarantee

We stand by our work with a post-launch warranty

Structured Discovery

Clarify scope and direction before committing to build

Structured Discovery

Clarify scope and direction before committing to build

Structured Discovery

Clarify scope and direction before committing to build

Structured Discovery

Clarify scope and direction before committing to build

Custom Solutions

Software tailored to your business, not off-the-shelf fixes

Custom Solutions

Software tailored to your business, not off-the-shelf fixes

Custom Solutions

Software tailored to your business, not off-the-shelf fixes

Custom Solutions

Software tailored to your business, not off-the-shelf fixes

Designed to Integrate with Your Existing Systems

Designed to Integrate with Your Existing Systems

We design portals to integrate with your existing platforms, identity providers, and data sources - including bespoke and legacy systems via secure APIs.

Identity & Access

Single sign-on, role-based access, and delegated administration aligned with your existing identity setup.

Identity & Access

Single sign-on, role-based access, and delegated administration aligned with your existing identity setup.

Identity & Access

Single sign-on, role-based access, and delegated administration aligned with your existing identity setup.

Identity & Access

Single sign-on, role-based access, and delegated administration.

APIs & Integrations

Secure API-driven integrations connecting portals to internal services, third-party platforms, and bespoke applications.

APIs & Integrations

Secure API-driven integrations connecting portals to internal services, third-party platforms, and bespoke applications.

APIs & Integrations

Secure API-driven integrations connecting portals to internal services, third-party platforms, and bespoke applications.

APIs & Integrations

Secure API-driven connections to internal services, third-party platforms, and bespoke systems.

Core Business Platforms

Integration with core operational systems, including CRMs, ERPs, booking, and case management.

Core Business Platforms

Integration with core operational systems, including CRMs, ERPs, booking, and case management.

Core Business Platforms

Integration with core operational systems, including CRMs, ERPs, booking, and case management.

Core Business Platforms

Integration with CRMs, ERPs, booking, and case management systems. .

Data & Analytics

Unified access to operational and reporting data, surfaced securely and clearly within the portal experience for end users and administrators.

Data & Analytics

Unified access to operational and reporting data, surfaced securely and clearly within the portal experience for end users and administrators.

Data & Analytics

Unified access to operational and reporting data, surfaced securely and clearly within the portal experience for end users and administrators.

Data & Analytics

Secure access to operational and reporting data within the portal.

Customer Support Platforms

Integrated support workflows, messaging, and service visibility across existing customer support tools.

Customer Support Platforms

Integrated support workflows, messaging, and service visibility across existing customer support tools.

Customer Support Platforms

Integrated support workflows, messaging, and service visibility across existing customer support tools.

Customer Support Platforms

Integrated support workflows, messaging, and service visibility.

Compliance & Verification

Built with security, privacy, and regulatory requirements in mind, supporting verification and compliance-led workflows.

Compliance & Verification

Built with security, privacy, and regulatory requirements in mind, supporting verification and compliance-led workflows.

Compliance & Verification

Built with security, privacy, and regulatory requirements in mind, supporting verification and compliance-led workflows.

Compliance & Verification

Security, privacy, and compliance-led verification workflows.

Why partner with PortalForce?

We partner with organisations to design and build secure, scalable portals for complex workflows, system integrations, and long-term growth. Our approach combines deep technical expertise with a structured delivery process that reduces risk and creates clarity before build begins.

10+ Years Experience

Proven delivery across complex, multi-system platforms and enterprise-grade software projects.

Dedicated, Cross-Functional Team

Experienced developers, designers, and delivery leads aligned to your portal from discovery through launch and beyond.

Modern, Scalable Tech Stack

Architecture and technology choices designed for security, performance, and long-term evolution - not short-term fixes.

Product and engineering team collaborating on custom portal development in a modern workspace
Team reviewing a client portal dashboard and system architecture during a working session
Reviewing real-time business insights through a custom client portal interface

How We Build Your Custom Portal Solution

A proven process that delivers results

1

Alignment Call

Confirming fit, intent, and complexity

High-level overview of your portal objectives

Initial assessment of users, data, and integrations

Alignment on goals, constraints, and timelines

1

Alignment Call

Confirming fit, intent, and complexity

High-level overview of your portal objectives

Initial assessment of users, data, and integrations

Alignment on goals, constraints, and timelines

1

Alignment Call

Confirming fit, intent, and complexity

High-level overview of your portal objectives

Initial assessment of users, data, and integrations

Alignment on goals, constraints, and timelines

1

Alignment Call

Confirming fit, intent, and complexity

High-level overview of your portal objectives

Initial assessment of users, data, and integrations

Alignment on goals, constraints, and timelines

2

Discovery & Definition

Clarifying what needs to be built - and why

Deep dive into business workflows and user journeys

Identification of technical constraints and dependencies

Definition of success metrics, risks, and assumptions

2

Discovery & Definition

Clarifying what needs to be built - and why

Deep dive into business workflows and user journeys

Identification of technical constraints and dependencies

Definition of success metrics, risks, and assumptions

2

Discovery & Definition

Clarifying what needs to be built - and why

Deep dive into business workflows and user journeys

Identification of technical constraints and dependencies

Definition of success metrics, risks, and assumptions

2

Discovery & Definition

Clarifying what needs to be built - and why

Deep dive into business workflows and user journeys

Identification of technical constraints and dependencies

Definition of success metrics, risks, and assumptions

3

Experience Mapping

Designing how the portal will be used in practice

User roles, permissions, and access models

Key workflows and functional requirements

Early wireframes or low-fidelity concepts

3

Experience Mapping

Designing how the portal will be used in practice

User roles, permissions, and access models

Key workflows and functional requirements

Early wireframes or low-fidelity concepts

3

Experience Mapping

Designing how the portal will be used in practice

User roles, permissions, and access models

Key workflows and functional requirements

Early wireframes or low-fidelity concepts

3

Experience Mapping

Designing how the portal will be used in practice

User roles, permissions, and access models

Key workflows and functional requirements

Early wireframes or low-fidelity concepts

4

Solution Architecture

Designing a scalable, secure technical foundation

Recommended architecture and technology stack

Integration strategy with existing systems

Security, compliance, and performance considerations

4

Solution Architecture

Designing a scalable, secure technical foundation

Recommended architecture and technology stack

Integration strategy with existing systems

Security, compliance, and performance considerations

4

Solution Architecture

Designing a scalable, secure technical foundation

Recommended architecture and technology stack

Integration strategy with existing systems

Security, compliance, and performance considerations

4

Solution Architecture

Designing a scalable, secure technical foundation

Recommended architecture and technology stack

Integration strategy with existing systems

Security, compliance, and performance considerations

5

Commercial & Delivery Plan

Establishing scope, cost, and delivery approach

Phased delivery plan with clear milestones

Commercial model and cost breakdown

Governance, communication, and validation checkpoints

5

Commercial & Delivery Plan

Establishing scope, cost, and delivery approach

Phased delivery plan with clear milestones

Commercial model and cost breakdown

Governance, communication, and validation checkpoints

5

Commercial & Delivery Plan

Establishing scope, cost, and delivery approach

Phased delivery plan with clear milestones

Commercial model and cost breakdown

Governance, communication, and validation checkpoints

5

Commercial & Delivery Plan

Establishing scope, cost, and delivery approach

Phased delivery plan with clear milestones

Commercial model and cost breakdown

Governance, communication, and validation checkpoints

6

Build, Launch & Evolve

Delivering, validating, and supporting your portal

Incremental development with regular demos

Quality assurance, testing, and launch support

Ongoing maintenance and future roadmap planning

6

Build, Launch & Evolve

Delivering, validating, and supporting your portal

Incremental development with regular demos

Quality assurance, testing, and launch support

Ongoing maintenance and future roadmap planning

6

Build, Launch & Evolve

Delivering, validating, and supporting your portal

Incremental development with regular demos

Quality assurance, testing, and launch support

Ongoing maintenance and future roadmap planning

6

Build, Launch & Evolve

Delivering, validating, and supporting your portal

Incremental development with regular demos

Quality assurance, testing, and launch support

Ongoing maintenance and future roadmap planning

Client Success Stories

Transforming businesses through innovative digital solutions

Drewe H.

Head of Information Technology, Consilium

"Clear, Disciplined Delivery"

The team were fast, organised, and genuinely collaborative. Their milestone-based delivery made progress easy to track, while still giving us flexibility to validate complex logic. Despite a tight nine-week timeline, every milestone was met and the final product was market-ready.

Verified Review

Drewe H.

Head of Information Technology, Consilium

"Clear, Disciplined Delivery"

The team were fast, organised, and genuinely collaborative. Their milestone-based delivery made progress easy to track, while still giving us flexibility to validate complex logic. Despite a tight nine-week timeline, every milestone was met and the final product was market-ready.

Verified Review

Drewe H.

Head of Information Technology, Consilium

"Clear, Disciplined Delivery"

The team were fast, organised, and genuinely collaborative. Their milestone-based delivery made progress easy to track, while still giving us flexibility to validate complex logic. Despite a tight nine-week timeline, every milestone was met and the final product was market-ready.

Verified Review

Drewe H.

Head of Information Technology, Consilium

"Clear, Disciplined Delivery"

The team were fast, organised, and genuinely collaborative. Their milestone-based delivery made progress easy to track, while still giving us flexibility to validate complex logic. Despite a tight nine-week timeline, every milestone was met and the final product was market-ready.

Verified Review

Sarah M.

Milford Asset Management

“Reliable, Ongoing Support”

The team provide excellent support with fast response times. They continue to offer practical improvement ideas and make ongoing changes easy to manage.

Verified Review

Sarah M.

Milford Asset Management

“Reliable, Ongoing Support”

The team provide excellent support with fast response times. They continue to offer practical improvement ideas and make ongoing changes easy to manage.

Verified Review

Sarah M.

Milford Asset Management

“Reliable, Ongoing Support”

The team provide excellent support with fast response times. They continue to offer practical improvement ideas and make ongoing changes easy to manage.

Verified Review

Sarah M.

Milford Asset Management

“Reliable, Ongoing Support”

The team provide excellent support with fast response times. They continue to offer practical improvement ideas and make ongoing changes easy to manage.

Verified Review

*These projects were delivered by our team under Green Chilli Design Ltd, prior to launching the PORTALFORCE PTY LTD brand in Australia.
** Estimated KPI

Common Questions

How long does implementation take?

Can you integrate with existing systems?

Will my portal be mobile-friendly?

What level of support do you provide?

How do you ensure security?

How long does implementation take?

Can you integrate with existing systems?

Will my portal be mobile-friendly?

What level of support do you provide?

How do you ensure security?

How long does implementation take?

Can you integrate with existing systems?

Will my portal be mobile-friendly?

What level of support do you provide?

How do you ensure security?

How long does implementation take?

Can you integrate with existing systems?

Will my portal be mobile-friendly?

What level of support do you provide?

How do you ensure security?

Ready to Transform Your Client Experience?

Start with a short alignment session to understand your portal goals, assess complexity, and determine the right next steps before committing to build.

Ideal for businesses that want to...

Centralise client communication

Automate onboarding and internal workflows

Integrate securely with systems like Salesforce

Web conferencing details upon confirmation

Alignment Session

Confirming fit before structured discovery

Duration

20-minute alignment call

Available

Monday-Friday, 9:00 AM - 5:00 PM AEST

*Discovery and solution design are delivered through a structured discovery phase. This session is used to confirm fit and determine next steps.